Sales Operations Officer

About the role

Arrow Electronics is hiring a Sales Operations Officer in Penang, Malaysia (Jalan Sultan Ahmad Shah). The role supports the sales team by handling quotations, pricing and customer support for new and existing business, and works closely with Sales to help win new business.

Key responsibilities

• Process quotations and provide customer support to new and current business.
• Collaborate closely with Sales and follow quote strategies to win new business.
• Provide accurate and competitive pricing to meet branch target percentages.
• Gather marketing information on customers, competitors and pricing.
• Maintain customer relationships and communicate with customers and internal stakeholders to share market information.
• Support customers with additional requirements such as offer stock, competitor parts, datasheets and certificates.

Required profile

• Diploma or degree graduate.
• At least 2-4 years of relevant experience in the electronics distribution industry.
• Strong solution mindset, independent and able to collaborate well within and across functional teams.
• Positive, willing-to-learn and can-do attitude.
• Good communication skills in English.
• Fresh graduates are also welcome to apply.

What we offer

• Competitive financial compensation, including various compensation plans.
• Solid benefits package including medical insurance and life insurance.
• Growth opportunities.