RSC Executive – Fixed Term Contract

About the role

Support the automated invoicing process and DA Services operations for Inchcape Shipping Services in Malaysia. The role involves managing invoice exceptions, dispatching delivery advices, and ensuring quality checks are performed.

Key responsibilities

• Monitor automated invoice dashboards, follow up with vendors on missing or rejected invoices, and update invoice statuses in Eyeshare.
• Perform standard job‑level quality checks in Optic, review and dispatch DA drafts to customers, and log customer queries or disputes.
• Escalate unresolved or recurring issues to mid‑level team members or operators and contribute to process improvement documentation.

Required profile

• Minimum local Diploma in Maritime Studies, Accounts Studies or related field.
• At least 1 year of experience in accounts or finance, with a customer‑service focus.
• Familiarity with port agency environments and pre‑defined SLA processes.

Required skills

• Attention to detail and high accuracy when working with system dashboards.
• Clear written and verbal communication.
• Ability to follow structured workflows and standard processes.

What we offer

• Competitive salary and retirement savings plan.
• Life assurance, holiday entitlement and employee assistance programme.
• Career development and progression opportunities, plus values award celebration events.