Lead Developer (ServiceNow) - Technology Consulting

About the role

EY Technology Consulting is hiring a Lead Developer (ServiceNow) in Kuala Lumpur. The Lead Developer oversees the ServiceNow development team, focusing on delivering high-quality solutions in the Governance, Risk and Compliance (GRC) domain. The role sits within a team that advises clients on how technology, digital transformation and enterprise intelligence support performance improvement.

Key responsibilities

• Lead the design, development and implementation of ServiceNow solutions, with a strong emphasis on GRC modules.
• Manage a team of developers, giving guidance and oversight to ensure best practices and quality standards.
• Work with Solution Architects and Business Analysts to turn business requirements into technical solutions.
• Promote Agile methodologies within the development team.
• Conduct code reviews, enforce coding standards and contribute to continuous improvement.
• Provide technical leadership on integrating ServiceNow with other enterprise systems.
• Keep up to date with ServiceNow features, especially GRC capabilities and financial services regulations.

Required profile

• Bachelor's or Master's degree in Computer Science, Information Technology or a related field.
• At least 4-6 years of experience in ServiceNow development, with a proven track record in GRC implementations.
• ServiceNow Certified Application Developer certification is required; additional GRC certifications are highly valued.
• Experience managing development teams and familiarity with financial services regulations and compliance requirements in Malaysia.

Required skills

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication and leadership skills.
• Ability to work under pressure and prioritise shifting workloads.

What we offer

• A competitive remuneration package commensurate with experience, linked to individual and team performance.
• Flexible working arrangements, as needed, under the firm's FWA policy.
• Continuous learning, coaching and leadership development.