HR Employee Data Administrator

About the role

The HR Employee Data Administrator will serve as the primary point of contact for escalated HR queries and ensure accurate employee records within Infosys' HR Shared Services hub in Petaling Jaya. This role supports the full employee lifecycle and contributes to HR project administration and audits.

Key responsibilities

• Act as the escalation contact for HR‑related employee and partner queries.
• Organise, maintain and update employee records in the HR Shared Services hub.
• Coordinate administration for HR projects, meetings, training seminars and participate in HR audits.
• Manage employee lifecycle processes in Workday, including hiring, job changes, promotions, transfers and terminations.
• Handle complex queries through the case‑management system and maintain the eFiling management system.
• Send reminders to employees to update personal data extracted from Workday reports.
• Review job requisitions for accuracy and propose internal parity and market data for offers.
• Validate compensation packages against market data, internal parity, budget and Total Rewards guidelines.
• Resolve inquiries via case management, monitor open case queues and drive quality‑improvement initiatives.
• Liaise with Country HR Business Partners and support Process Specialists and Team Leads as needed.

Required profile

• Minimum education: Higher Secondary/STPM/A‑Level/Pre‑U or any equivalent Bachelor’s, Post‑Graduate Diploma, Professional or Master’s degree in Business, Administration or Management.
• Strong understanding of HR processes and employee lifecycle management.
• Excellent communication skills and ability to handle escalated queries.

Required skills

• Workday (HRIS)
• eFiling management system
• Case Management system