Front Desk Administrator

About the role

PwC is looking for a Front Desk Administrator to be the first point of contact for visitors and callers at its Kuala Lumpur office. You will ensure a professional and welcoming experience while supporting internal teams with basic administrative tasks.

Key responsibilities

• Greet visitors, direct them to the appropriate locations, and manage visitor logs.
• Answer incoming calls, use the telephone switchboard efficiently, and transfer calls to the correct staff.
• Take and relay messages accurately and promptly.
• Maintain up‑to‑date knowledge of PwC’s service offerings to provide correct information to callers.
• Support the office by handling routine inquiries and assisting with basic data handling.

Required profile

• 1‑3 years of experience in a phone operator or front‑desk role, preferably in a corporate environment.
• Excellent oral and written communication skills in English.
• Professional appearance, strong customer‑service orientation, and ability to work under pressure.
• Attention to detail, reliability, and proactive attitude.

Required skills

What we offer

• Opportunity to work in a global professional services firm.
• Exposure to a diverse client base and internal teams.
• Supportive work environment that encourages development.