Field Service Manager

About the role

Symphony Engineering is looking for a proactive Field Service Manager to lead its regional service engineering team. The role combines hands‑on technical oversight with people management, ensuring high‑quality service delivery across multiple sites.

Key responsibilities

• Lead, coach and develop a team of field service engineers.
• Plan and coordinate service activities to meet customer SLA requirements.
• Monitor field performance metrics and drive continuous improvement.
• Collaborate with sales, product and logistics teams to align service operations with business goals.
• Manage budgets, inventory and spare‑part logistics for the region.

Required profile

• Proven experience in managing field service or engineering teams.
• Strong leadership and communication abilities.
• Willingness to travel domestically and internationally as required.
• Ability to work in a hybrid environment, balancing office and field presence.

Required skills

What we offer

• Attractive awards and performance incentives.
• Hybrid working environment supporting flexibility.
• Opportunities for overseas travel and professional growth.