E-Commerce Executive

About the role

The E‑Commerce Executive will manage our online sales channels, ensuring product listings are accurate and customers receive timely support. This role is essential for driving growth across Lazada, Shopee and our own website.

Key responsibilities

• Handle online marketplaces such as Lazada, Shopee and the company website.
• Update product listings, pricing and inventory across platforms.
• Respond promptly and professionally to customer inquiries received via marketplace channels.
• Monitor order processing and coordinate with logistics to ensure timely delivery.
• Analyse sales performance and marketplace metrics to identify improvement opportunities.

Required profile

• Strong attention to detail and ability to manage multiple listings simultaneously.
• Excellent written communication skills in English.
• Customer‑focused attitude with a proactive approach to problem solving.

Required skills

• Experience using Lazada and Shopee seller platforms.
• Familiarity with website e‑commerce management tools.

What we offer

• Competitive monthly salary ranging from RM 2,800 to RM 3,500.
• Bonus and yearly salary increment.
• Company team‑building activities.
• Birthday voucher and staff purchase discounts.