Customer Success Manager
StoreHub · Kuala Lumpur
Job description
About the role
The Customer Success Manager will be responsible for ensuring client satisfaction and retention by managing renewals and driving account growth. You will work closely with customers to build trust and collaborate with internal teams to deliver optimal outcomes.
Key responsibilities
- Manage contract renewals and ensure timely completion.
- Identify and pursue opportunities for account expansion.
- Build and maintain strong relationships to foster customer trust.
- Collaborate with product, sales and support teams to maximize customer success.
Required profile
- Strong communication and relationship‑building abilities.
- Proactive attitude towards achieving account goals.
- Ability to work effectively in a fast‑growing, on‑site environment.
Required skills
What we offer
- Apple MacBooks provided for every employee.
- Free season parking.
- Fun, fast‑growing team with a non‑corporate culture.
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Published 1 month ago
Expires 10 hours from now
41 views · 0 interested
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StoreHub
Kuala Lumpur
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