This job is no longer available
This job expired on 28/09/2026. It no longer accepts applications.
Customer Service Representative (English & Bahasa) – Entry Level
STARTEK · Iskandar Puteri
Job description
About the role
We are looking for an enthusiastic Customer Service Representative who can communicate fluently in English and Bahasa. In this entry‑level position you will handle inbound calls and emails, ensuring customers receive prompt and professional assistance.
Key responsibilities
- Answer inbound customer calls and respond to email inquiries.
- Identify, investigate, and resolve product or service issues.
- Document interactions and update customer records accurately.
- Escalate complex complaints to senior team members when necessary.
- Maintain a high level of product knowledge to provide accurate information.
Required profile
- Fluent in both English and Bahasa Malaysia.
- Strong verbal and written communication skills.
- Ability to handle multiple inquiries simultaneously.
- Positive attitude and willingness to learn.
- Basic computer literacy.
Required skills
What we offer
- Free transportation to and from the workplace.
- Comprehensive training program.
- Fast career progression opportunities.
- Full‑time, on‑site position.
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STARTEK
Iskandar Puteri
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