Customer Service Executive – Land, Sea & Air

About the role

The Customer Service Executive will support logistics operations across land, sea and air freight, ensuring clients receive timely and accurate information. Based in Johor Bahru, you will act as the main point of contact for customers, delivering details on shipment status, rates and documentation. The position offers a structured environment with training and clear pathways for growth in freight forwarding.

Key responsibilities

• Handle customer inquiries related to land, sea, and air shipping services, providing accurate information on rates, schedules and required documentation.

Required profile

Required skills

What we offer

• Basic salary ranging from RM4,000 to RM5,500 per month, complemented by allowances and performance‑based bonuses.
• Clear pathways for career advancement within the freight forwarding business, supported by on‑the‑job training.
• A standard five‑day work week, providing work‑life balance.
• Competitive remuneration package together with continuous training and professional development in logistics and freight forwarding.
• Supportive team environment in a growing logistics company.