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This job expired on 28/09/2026. It no longer accepts applications.
Customer Service Executive (Inbound)
TechnoMech · George Town
Job description
About the role
As a Customer Service Executive handling inbound calls, you will be the friendly first point of contact for our customers in George Town. The role is ideal for fresh graduates, offering full training and a clear pathway toward a managerial position.
Key responsibilities
- Answer inbound customer calls promptly and courteously.
- Identify customer needs, provide accurate information, and resolve queries.
- Document interactions and follow up according to company procedures.
- Achieve performance targets and adhere to quality standards.
- Collaborate with team members and share best practices.
Required profile
- Recent graduate or entry‑level candidate.
- Excellent verbal communication and listening skills.
- Strong customer‑orientation and problem‑solving attitude.
- Ability to work in a fast‑paced call‑centre environment.
Required skills
What we offer
- Full training program for fresh graduates.
- Clear career progression toward management.
- Performance‑based incentives and comprehensive benefits.
- Stable full‑time, on‑site employment.
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TechnoMech
George Town
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