Customer Quality Engineer
ZF Aftermarket · Selangor
Job description
About the role
As a Customer Quality Engineer you will play a pivotal role in driving customer satisfaction for ZF Aftermarket. Based in Selangor, Malaysia, this full‑time position operates within a manufacturing environment and combines on‑site presence with hybrid working flexibility. You will work closely with customers, suppliers and internal engineering teams to ensure that product quality meets expectations and that any issues are addressed promptly. The role focuses on managing complaints, warranty claims, supplier quality issues and continuous improvement initiatives to enhance overall service quality.
Key responsibilities
- Manage customer complaints and ensure timely resolution.
- Process warranty claims and coordinate with internal teams.
- Address supplier quality issues and drive corrective actions.
- Lead continuous improvement initiatives to enhance product and service quality.
Required profile
Required skills
What we offer
- Hybrid working arrangement.
- Medical insurance.
- 13‑month salary with annual bonus.
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Published 1 month ago
Expires 2 weeks from now
42 views · 0 interested
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ZF Aftermarket
Selangor