Clinical Specialist, Neurovascular

About the role

Medtronic's Neurovascular operating unit supports physicians and hospital teams in treating stroke and other neurovascular conditions through medical technologies and clinical support. The Clinical Specialist is a field-based resource who works with physicians, hospital teams, distributors and commercial partners to support therapy adoption, procedural excellence, customer education and market development. The position is based in Petaling Jaya, Malaysia, with frequent travel across Peninsular and East Malaysia.

Key responsibilities

• Work with field sales and corporate teams to identify, prioritise and pursue market development opportunities and patient awareness campaigns, and help new customers grow their practices.
• Partner with marketing and clinical education to organise local physician training, new product in-services, launch events and educational programmes, and share practice economics information.
• Provide advanced clinical and technical support for procedures, educating physicians and support staff on product instructions, troubleshooting, clinical data and competitive positioning.
• Promote and sell Medtronic Neurovascular products and services in an assigned area or accounts to meet or exceed sales targets.
• Build long-term relationships with distributors, surgeons, nurses and key opinion leaders, and pursue leads and assess customer needs.
• Conduct or evaluate market research on customers and competitors.

Required profile

• Bachelor's degree with at least 2 years of relevant clinical, technical, healthcare, medical device, sales or related experience; or an advanced degree with 0 years of experience; or (APAC only) high school diploma with 6 years of experience, or associate diploma with 4 years of experience.
• Customer-facing experience in healthcare, medical device, clinical or technical support or a commercial role.
• Ability to travel frequently across Malaysia and to provide on-call, emergency procedural support outside normal hours.
• Valid driver's licence and ability to travel independently within the territory.

Preferred qualifications

• Experience supporting or selling Neurovascular devices, or knowledge of neurovascular procedures, catheterisation laboratories and operating theatre workflows.
• Experience coordinating physician training, customer education, marketing or product launches.
• Proficiency with Microsoft Outlook, Excel, Word and PowerPoint.

What we offer

• A competitive salary and a flexible benefits package.