Client Manager, Cyber Practice

About the role

Marsh is looking for a Client Manager to join its Cyber Practice, part of its risk business, based in Kuala Lumpur. The role is hybrid, with at least three days a week spent in the office. As Client Manager you will oversee the Cyber Insurance portfolio, drive business growth and become a subject matter expert in cyber insurance solutions.

Key responsibilities

• Oversee the Cyber Insurance book, managing growth, expansion and revenue through business initiatives and strategic plans
• Advise colleagues on cyber risk submissions, coverage requirements, insurer specifications and client-specific coverage issues, developing customised solutions
• Support colleagues in presenting cyber proposals to clients and collaborate on cross-selling opportunities
• Drive business development initiatives such as seminars, client awareness campaigns and promotion of cyber insurance solutions
• Train colleagues on the foundations of cyber insurance and build team expertise
• Maintain a deep understanding of major insurers' cyber policies, underwriting restrictions, capacity and risk appetite

Required profile

• 3 to 5 years of experience in Business Development, Sales or Client Management within Cyber Security Solutions (preferred)
• Self-initiated, self-driven and sales-oriented, able to work independently
• Strong communication skills, outgoing personality and a desire to learn
• A plus: proven results in business development or sales, and experience managing small teams or mentoring colleagues

What we offer

• Professional development opportunities and interesting work
• A vibrant, inclusive culture with supportive leaders
• A range of career opportunities, benefits and rewards