Cards Migration Consultant – Card Issuing & Portfolio Transformation

About the role

Capco, a global consulting firm focused on the financial services industry, is looking for an experienced Cards Migration Consultant in Kuala Lumpur. The role supports a large-scale credit card portfolio migration programme in the banking and payments sector, combining card issuing and payments expertise with the ability to manage complex migration workstreams and engage senior stakeholders.

Key responsibilities

• Lead designated card migration workstreams, including planning, milestones, deliverables and dependencies.
• Support migration strategy, portfolio segmentation, migration waves and execution sequencing.
• Coordinate card product mapping across features, pricing, rewards, benefits and customer propositions.
• Work with business, technology, operations, risk, fraud, compliance and finance stakeholders to resolve migration dependencies.
• Manage workstream risks, issues, actions and implementation readiness.
• Support migration cutover preparation and post-migration stabilisation.
• Assess customer and operational impacts, including potential service disruption and customer attrition.
• Facilitate workshops, stakeholder discussions and decision-making sessions.
• Prepare programme updates, implementation roadmaps and steering committee materials.

Required profile

• Approximately 8-10 years of relevant experience in cards, payments, banking transformation, consulting or programme delivery.
• Proven experience delivering or leading cards, payments or payment scheme migration programmes.
• Experience managing complex, cross-functional programmes involving multiple stakeholders and vendors.
• Ability to prepare clear, decision-oriented materials for senior management.

Required skills

• Strong understanding of the card issuing ecosystem, including payment processing, authorisation, clearing and settlement.
• Analytical, problem-solving, stakeholder management and communication capabilities.

Advantageous: payment scheme migrations, BIN migrations or core card platform transformations; card operations, fraud, risk, customer servicing, rewards or loyalty programmes; regional or multi-market banking transformation initiatives; PMP, PRINCE2, Agile or equivalent project management certification.