Business Analyst - ERP Operations

About the role

The ERP Business Operations team at Roche runs the operational engine behind its ERP/SAP systems, which support over 100,000 users across more than 100 countries. The role seeks an independent, tech-savvy Business Analyst to own key operational domains end-to-end, using data tooling, automation and AI to make operations faster, cleaner and more reliable.

Key responsibilities

• Workforce and resource analytics: maintain the global workforce data baseline (internal FTEs, external partners, location strategies, capacity scaling models) with consistent data.
• Financial planning and budget tracking: support budget planning and forecasting, reconcile data across sustainment and program lines, investigate variances and prepare reports for executives.
• Leadership reporting: prepare and quality-assure recurring status reports, KPI dashboards and decision-support materials for the ERP Leadership Team and governance bodies.
• Process optimization and AI automation: redesign manual, repetitive or error-prone processes using advanced spreadsheets, BI dashboards and emerging AI tools.
• Cross-functional coordination: act as a contact point across Value Streams (Digital Finance, Supply Chain, Manufacturing), chase inputs, manage deadlines and handle stakeholder pushback.
• Initiative leadership: independently structure and drive complex analysis topics sponsored by the Head of ERP, including root-cause analyses and recommendations.

Required profile

• 5+ years of experience in business analysis, business operations, PMO or financial analysis in a digital technology or large-scale transformation environment.
• Proven track record of owning ambiguous analysis topics from a vague question to a structured, leadership-ready presentation.
• Experience in global matrix organizations, large ERP/SAP environments or regulated fields such as Pharma/Biotech is a major plus.
• Excellent English communication skills and the ability to explain complex data clearly.

Required skills

• Advanced Google Sheets/Excel (complex modelling, large datasets, data hygiene).
• BI tools such as Looker Studio, Power BI or Tableau.
• Interest in automation and scripting (SQL, Python, Apps Script).
• Comfort with complex cost structures, resource models and forecasts.