Analyst, Transaction Banking Client Implementation

About the role

Mitsubishi UFJ Financial Group (MUFG) is looking for an Analyst, Transaction Banking Client Implementation to join its team in Kuala Lumpur, Malaysia. The role sits within transaction banking, which covers trade and supply chain finance and cash management products, and focuses on trade finance, cash management and digital channel solutions. You will partner with clients, internal stakeholders, regional teams and IT to deliver implementations while keeping compliance, risk management and operational excellence in mind.

Key responsibilities

• Build strong client relationships through implementation support and technical guidance, and act as a key point of contact during onboarding and implementation.
• Coordinate with Sales, Operations, IT, Compliance and regional or head office teams.
• Support implementation of transaction banking products, including system setup, testing, migration and user acceptance testing (UAT).
• Support clients onsite when needed to resolve complex technical or operational issues, within agreed scope, timelines and quality standards.
• Investigate implementation and system issues and recommend timely resolutions.
• Support adherence to product approval governance, internal controls and information security, and help manage operational risk, audit issues and regulatory compliance.
• Maintain documentation and reporting for implementation activities.

Required profile

• Bachelor's degree from a recognised university or higher learning institution.
• Minimum 1-3 years of relevant experience in transaction banking and client implementation.
• Experience in the financial services sector, ideally with cash management solutions, and both technical knowledge of the products and ability to handle client enquiries.
• Strong interpersonal and communication skills, attention to detail and risk awareness, and ability to work collaboratively across teams and manage multiple priorities.

Required skills

• Strong understanding of transaction banking products and systems (cash management, online banking platforms)
• Knowledge of transaction banking systems, digital channels and implementation processes
• Familiarity with host-to-host, banking regulations, compliance requirements and operational risk controls is an advantage