Senior Executive, Telesales

About the role

foodpanda, part of the Delivery Hero Group, is looking for a Senior Executive, Telesales in Kuala Lumpur. As a Telesales Representative you will identify and onboard new restaurants to join the platform, helping grow the business and improve dining experiences for customers. You will also oversee the incubation and account management of newly acquired vendors for one month after acquisition. Shortlisted candidates are prioritised as opportunities arise.

Key responsibilities

• Handle inbound inquiries from potential restaurant owners interested in joining the platform
• Research and identify restaurant partners through offline channels such as local directories, industry events and referrals
• Build relationships with potential partners, explaining services, benefits and pricing
• Assess partners against quality criteria and qualify leads
• Conduct persuasive phone sales presentations and negotiate terms and agreements
• Assist in onboarding so partners have the information and resources they need
• Meet or exceed monthly and quarterly acquisition targets and KPIs

Required profile

• MBA, BBA or B.Com from a recognised university
• Proven experience in telesales, sales or a similar sales role
• Excellent communication and negotiation skills, and strong interpersonal skills
• Self-motivated, goal-oriented, and able to work in a fast-paced, accountable environment
• Familiarity with the restaurant industry is a plus

Required skills

• Proficiency with CRM software
• Proficiency with the Microsoft Office Suite

What we offer

• A dynamic, challenging working environment
• A fast-growing, global company with an international team
• Growth opportunities based on performance
• Flexible working environment