Hygiene Executive - Food Safety & HACCP

About the role

The Hygiene Executive at Mercure Miri City Centre is responsible for setting, monitoring and maintaining the highest standards of food safety, sanitation and hygiene across all Food & Beverage outlets, kitchens, banqueting and storage facilities. The role ensures full compliance with Accor standards, HACCP and local regulations set by the Ministry of Health Malaysia (KKM).

Key responsibilities

• Conduct daily inspections of kitchens, food preparation areas, guest outlets, store rooms and stewarding facilities.
• Monitor critical control points such as food storage temperatures, cooking and cooling logs, defrosting procedures and cross-contamination risks.
• Oversee personal hygiene of food handlers (uniforms, hair restraints, handwashing, health certificates) and chemical usage and SDS compliance.
• Coordinate third-party audits, internal Accor hygiene assessments and routine microbiological testing of food samples, surfaces, ice machines and water quality.
• Supervise the integrated pest control programme and follow up on preventive actions.
• Deliver mandatory Food Safety and Personal Hygiene training for new and existing kitchen and F&B staff and keep training logs.
• Inspect receiving dock conditions, vehicle hygiene, product temperatures and expiry dates, and take part in supplier audits with Purchasing.
• Maintain HACCP documentation, corrective action logs and audit reports, and investigate guest complaints or food safety incidents.

Required profile

• Bachelor's degree in Food Science, Microbiology, Environmental Health, Hospitality Management or a related field.
• Minimum 2-3 years of experience in a food safety/hygiene role within a 4-star or 5-star international hotel chain.
• HACCP Level 3 or Level 4 certification is an added advantage.
• Strong observational skills, attention to detail, and effective communication and coaching abilities.

What we offer

• Employee benefit card with discounted rates at Accor hotels worldwide.
• Learning programmes and opportunities to grow within the property and across the group.
• Corporate Social Responsibility and ESG activities.

Only local candidates will be considered due to local hiring regulations.