Housekeeping Supervisor - Public Area

About the role

Four Seasons Hotel Kuala Lumpur is hiring a Housekeeping Supervisor for its Public Area. The supervisor is part of the Rooms Division team and ensures that all public areas meet the high standards set by Four Seasons, overseeing Housekeeping Attendants and inspecting their work.

Key responsibilities

• Supervise, guide, schedule, discipline and evaluate Public Area Attendants, and train them to meet Four Seasons cleanliness standards.
• Perform routine and overnight Public Area Attendant tasks, using and teaching the safe use of equipment and chemicals.
• Provide excellent guest service and inspect public areas such as the lobby, meeting rooms and guest washrooms.
• Ensure function areas are clean and ready for events, and fill out and follow up on engineering work orders.
• Conduct daily briefings, complete weekly staff schedules, and coordinate work orders and inspections.
• Monitor progress of deep-cleaning areas, account for keys and walkie-talkies issued to attendants, and take part in departmental meetings.
• Control equipment and labour costs while maintaining quality, check stock in armoires, inventory cleaning supplies, and manage waste control.

Required profile

• Minimum 2-3 years of experience in a similar role in an international hotel or resort.
• Firm knowledge of housekeeping operations and comfort around chemicals and machines.
• Able to lift up to 60 lbs and work a flexible schedule, including all shifts, weekends and holidays.
• Speaks, reads and writes Bahasa Malaysia and English; right to work in Malaysia only (visa sponsorship not available).

What we offer

• Competitive salary, wages and a comprehensive benefits package.
• Training and development opportunities.
• Complimentary accommodation at other Four Seasons properties, dry cleaning for uniforms and employee meals.