Fulfillment Associate - Dark Store Operations

About the role

foodpanda, part of the Delivery Hero Group, is looking for a self-driven and motivated Fulfillment Associate to support the daily operations of its dark stores in Malaysia. The role reports to the Warehouse Manager and involves shift work.

Key responsibilities

• Use technology to run and coordinate algorithm-optimized warehouse processes, from inbound to outbound, on time.
• Keep work areas clean, neat and organized so orders can be fulfilled and restocked quickly.
• Follow standard operating procedures to keep the flow efficient (about 15 minutes from order placement to delivery) and picking accurate.
• Run inventory control checks on the in-house app and maintain quality standards for audits.
• Take part in Workplace Safety and Health (WSH) procedures, including periodic safety and health risk assessments.

Required profile

• Able to work in a fast-paced environment and work independently.
• Understands the 5S methodology and practices it daily.
• Tech-savvy or comfortable with mobile devices, laptops and digital communication.
• Must be able to read, understand and communicate in English.
• Willing to work across different locations (cross-deployment) according to roster and operational needs within a cluster of stores.
• Reliable attendance and compliance with the leave application process.
• Prior warehouse or retail experience preferred.

Required skills

• Knowledge of warehouse or inventory management systems is an added advantage.