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3 years of experience

Skills

Client Experience Client Relationship Management Digital Marketing Graphic Design Video Editing Social Media Marketing Content Creation Operations Coordination Team Leadership Service Delivery Stakeholder Communication Training Reporting Microsoft 365 Google Workspace

Experience

Head of Digital Marketing Department

Vertical Growth Solution Pvt. Ltd.

2026-01 - 2026-06

Led day‑to‑day operations of the Digital Marketing division, coordinating service delivery for a diverse client portfolio. Served as primary point of contact, managing inquiries, requirements, and follow‑ups to ensure timely delivery. Planned and executed social media and digital campaigns, creating graphics, videos, and reels using design and video‑editing tools. Guided team members on client communication, workflows, and quality standards, and delivered training on digital tools and processes. Prepared reports, presentations, and business materials with Microsoft Office and Google Workspace, collaborating with technology and accounting teams to resolve client requirements.

Front‑Desk / Client Services Representative

Vertical Growth Solution Pvt. Ltd.

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Welcomed visitors and provided professional assistance via in‑person and telephone communication. Managed front‑desk operations as the first point of contact for clients and visitors, handling inquiries and directing them to appropriate consultants. Coordinated appointments and maintained communication between clients and consultants, ensuring prompt and professional responses. Assisted with administrative coordination and day‑to‑day office communication, and designed brochures, posters, presentations, and social media creatives.

Languages

English

fluent

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Last updated: 1 week ago