Head of Digital Marketing Department

Vertical Growth Solution Pvt. Ltd.

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Led day‑to‑day operations of the Digital Marketing division, coordinating service delivery for a diverse client portfolio. Served as primary point of contact, managing client inquiries, requirements and follow‑ups to ensure timely delivery. Planned and executed social media and digital campaigns, creating graphics, videos and reels using design and video‑editing tools. Guided team members on communication workflows, quality standards and provided training on digital tools and processes. Prepared reports, presentations and business materials using Microsoft Office and Google Workspace, and collaborated with technology and accounting teams to resolve client issues.

Front‑Desk & Administrative Coordinator

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Welcomed visitors and provided professional assistance via in‑person and telephone communication. Managed front‑desk operations as the first point of contact for clients and visitors, handling inquiries and directing them to appropriate consultants. Coordinated appointments and maintained communication between clients and consultants, ensuring prompt response to client requirements. Assisted with administrative coordination, day‑to‑day office communication and designed brochures, posters, presentations and social media creatives.