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Skills
Experience
Senior Import Controller
Rohlig Grindrod Logistics South Africa
2002-05 - 2024-12
Coordinated import freight movement according to client instructions, managing FCL and LCL shipments and ensuring accurate preparation of bills of lading, supplier invoices and packing lists. Monitored shipments, tracked arrivals and provided status updates to customers, applying Incoterms knowledge for correct billing. Processed invoices and charges from shipping lines, including transport, duty and VAT, and developed landed cost estimates for precise costing. Ensured timely delivery of shipments, assisted customers via phone, chat and email, and maintained high customer satisfaction.
Credit Controller
Rohlig Grindrod Logistics South Africa
1998-08 - 2002-04
Managed debtor age analysis and communicated with customers to resolve queries, arrange payments and reconcile accounts. Drove reduction of past‑due balances and bad debt by coordinating collections across customer service, sales and billing teams. Optimised cash flow and supported financial reporting, opened new accounts and recorded payments received. Streamlined account reconciliations, enhancing accuracy, and provided the sales team with timely credit assessments.
Languages
English
fluent
Portuguese
fluent
Last updated: 2 weeks ago