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4 years of experience

Skills

Web Design WordPress Development Custom WordPress Plugins E-commerce CRM & Customer Management Customer Support IT Support Project Management Tools Article Editing Content Management Strong Communication Team Collaboration KPI Monitoring Live Chat Support Streaming on Twitch

Experience

Web Designer - Software Engineer

IEK DELTA - School of Programming

2020-01 - 2023-12

Maintained and updated an e‑commerce website, developing custom WordPress plugins and handling article editing and processing. Utilised CRM tools to record, monitor and manage customer interactions via email, phone and live chat. Collaborated with multiple departments to resolve issues, meet monthly KPI targets and ensure high customer satisfaction.

Partnered Streamer

Twitch.tv

2021-01 - 2023-12

Created and managed live streaming content, engaging a growing audience on Twitch. Coordinated with sponsors and partners, handling community interaction and support. Utilised project management tools to schedule streams and track performance metrics.

Coinbase Task US

2023-01 - 2024-12

Participated in tasks related to Coinbase operations, applying customer support and CRM skills to manage user inquiries and resolve issues efficiently.

Languages

Greek

fluent

English

fluent

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Last updated: 3 weeks ago