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Skills
Experience
Web Designer - Software Engineer
IEK DELTA
2020-01 - 2023-12
Designed and developed responsive websites using WordPress, creating custom plugins to extend functionality. Managed e‑commerce platforms, integrating payment gateways and inventory systems. Utilised CRM tools to track customer interactions and resolve support tickets via email, phone and live chat. Coordinated with marketing and product teams to ensure timely delivery of features. Monitored KPI metrics to achieve performance bonuses.
Customer Support / Web Content Manager
Develi
2023-01 - 2024-12
Provided front‑line customer support, handling inquiries through multiple channels and maintaining high satisfaction scores. Updated and maintained the company’s e‑commerce website, ensuring content accuracy and SEO compliance. Utilised CRM systems to log interactions and generate performance reports. Collaborated with cross‑functional teams to resolve technical issues and improve user experience. Achieved monthly KPI targets consistently.
Partnered Streamer
Twitch.tv
2021-01 - 2023-12
Created and streamed gaming content, building a community of viewers and engaging with sponsors. Managed channel branding, graphics, and custom overlays using web design tools. Monitored audience metrics and adjusted content strategy to increase viewership. Coordinated with partners for promotional events and live giveaways.
Education
Cambridge Lower Diploma in English; IEK DELTA – School of Programming
Languages
Greek
fluent
English
fluent
Last updated: 3 weeks ago