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4 years of experience

Skills

Web Design WordPress Development Custom WordPress Plugins E‑commerce CRM & Customer Management Customer Support Project Management Tools IT Support Article Editing and Processing Strong Communication Web Content Management Project Management Live Chat Support KPI Monitoring Streaming on Twitch

Experience

Web Designer - Software Engineer

IEK DELTA - School of Programming

2020-01 - 2023-12

Designed and developed responsive WordPress websites for e‑commerce clients, creating custom plugins to extend functionality. Utilised CRM tools to record, monitor and manage customer interactions, handling inquiries via email, phone and live chat. Collaborated with cross‑functional teams to resolve issues and meet monthly KPI targets, improving client satisfaction and sales conversion rates.

Partnered Streamer

Twitch.tv

2021-01 - 2023-12

Produced live streaming content focused on gaming and technology, building a community of engaged viewers. Managed channel growth, sponsorships and audience interaction, leveraging strong communication skills. Integrated custom overlays and plugins to enhance viewer experience and monetisation.

Web Designer - Software Engineer

Coinbase Task us

2023-01 - 2024-12

Maintained and updated an e‑commerce platform, implementing CRM solutions to track customer interactions and support tickets. Coordinated with marketing and product teams to resolve technical issues, ensuring seamless user experience. Monitored performance metrics and achieved monthly KPI targets, contributing to increased revenue.

Languages

Greek

fluent

English

fluent

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Last updated: 3 weeks ago