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Skills
Experience
Web Designer - Software Engineer
IEK DELTA - School of Programming
2020-01 - 2023-12
Designed and developed responsive websites using WordPress, creating custom plugins to extend functionality. Managed and updated an e‑commerce platform, ensuring seamless product listings and payment integration. Collaborated with marketing and IT teams to align site features with business goals. Utilized CRM tools to track customer interactions and improve support processes. Delivered projects on time, contributing to a 15% increase in online sales.
Partnered Streamer
Twitch.tv
2021-01 - 2023-12
Produced live gaming content, building a community of over 5,000 followers. Managed channel branding, schedule, and audience engagement using analytics tools. Coordinated sponsorships and partnerships, generating additional revenue streams. Implemented moderation and community guidelines to maintain a positive environment. Leveraged social media to promote streams, increasing viewership by 30%.
Customer Support / Web Content Manager
Coinbase Task us
2023-01 -
Provided multi‑channel customer support via email, phone, and live chat, handling inquiries related to invoices, contracts, and services. Utilized CRM systems to record and monitor interactions, ensuring timely resolution. Maintained and updated e‑commerce website content, including product descriptions and promotional articles. Collaborated with cross‑functional teams to address technical issues and improve user experience. Achieved monthly KPI targets, contributing to performance bonuses.
Languages
Greek
fluent
English
fluent
Last updated: 3 weeks ago