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9 years of experience

Skills

Operations management Logistics scheduling Team coordination Data administration Customer communication Problem solving Remote work discipline Heavy‑truck driving Civil contracting Satellite installation Independent task execution Reliability Organizational skills Project planning Quality assurance

Experience

Owner‑Driver, Heavy Truck

Self‑employed

2020-01 -

Managed heavy‑truck deliveries independently across approximately 1,500 km per week, ensuring reliable scheduling and on‑time service. Maintained accurate service records and clear communication with customers throughout each delivery. Utilised personal workstation, high‑speed fibre optic internet and remote‑work tools to coordinate logistics and handle administrative tasks. Demonstrated strong problem‑solving skills by addressing route disruptions and vehicle maintenance issues. Consistently met performance targets and upheld a reputation for reliability.

Civil Contractor

NBN

2017-01 - 2020-12

Led a four‑person civil‑contracting team delivering NBN infrastructure projects in Brisbane, coordinating six‑day‑per‑week work schedules. Oversaw project planning, resource allocation and quality control to ensure compliance with technical standards. Utilised project management tools and field data collection systems to track progress and report to senior management. Managed stakeholder communication, including customers and subcontractors, to resolve issues promptly. Delivered projects on time and within budget, contributing to network expansion goals.

Satellite Service Installer

Broadband Connect Australia

-

Installed over 10,000 two‑way satellite services across regional Queensland, handling equipment ranging from 74 cm to 1.2 m. Performed fault finding on existing services and ensured proper alignment and configuration of satellite dishes. Recorded installation data and maintained service logs using company administration software. Collaborated with field technicians and customer service teams to schedule appointments and resolve technical issues. Consistently achieved high customer satisfaction scores.

Driver

UBER Australia

2014-01 - 2018-12

Completed 12,000 rides with a 99 % five‑star rating, demonstrating exceptional customer service and reliability. Managed own schedule, navigation and vehicle maintenance to maximize efficiency. Utilised Uber’s driver app for trip planning, payment processing and performance tracking. Resolved rider issues promptly and maintained a professional demeanor. Received positive feedback for punctuality and safe driving.

Languages

English

fluent

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Last updated: 3 weeks ago