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20 years of experience

Skills

Sales Management Client Relationship Management Cross-selling Upselling Stakeholder Collaboration Negotiation Networking Service Improvement Revenue Growth Financial Solutions Design Regulatory Compliance Customer Service Excellence Time Management Adaptability Resilience

Experience

Relationship Manager

Standard Bank South Africa

2018-10 -

Proactively promoted relationship‑based offerings for High‑Net‑Worth clients, enhancing engagement and satisfaction. Delivered personalised financial solutions that improved client retention rates and grew portfolio assets. Managed wealth for personal and business clients, driving significant portfolio growth through strategic cross‑selling and upselling initiatives. Collaborated with internal stakeholders to strengthen the ecosystem and foster inter‑departmental relationships, resulting in higher revenue and service excellence.

Languages

English

fluent

Tsonga

fluent

Afrikaans

fluent

Tswana

fluent

Zulu

fluent

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Last updated: 3 weeks ago