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1 years of experience

Skills

English Communication English Writing Graphic Design Adobe Photoshop Adobe Illustrator Adobe Premiere Pro Microsoft Office Computer Literacy Time Management Client Relationship Management Social Media Management Active Listening Customer Support

Experience

Freelance Graphic Designer & Client Support / Social Media Manager

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Designed branding, layout, and video content for international clients using Photoshop, Illustrator, and Premiere Pro, consistently meeting deadlines and creative briefs. Conducted live English phone, video, and chat calls with clients to discuss project goals, present design concepts, and explain revisions clearly and patiently. Built visual identities and marketing materials from concept to final delivery, edited video content for promotional use, and managed multiple design projects simultaneously while proactively communicating with clients. Handled client questions, feedback, and occasional complaints calmly and professionally, maintaining a positive tone, and managed clients' social media platforms by posting, replying, designing, and editing content.

Education

High School Graduate in Literature and Humanities; DEUG in English Studies (Linguistics & Communication) at Abdelmalek Essaâdi University

Languages

Arabic

native

English

fluent

French

intermediate

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Last updated: 3 weeks ago