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16 years of experience

Skills

Commercial Strategy Revenue Growth Sales Leadership Business Development Go-to-Market Strategy P&L Management Market Expansion Strategic Partnerships Performance Management Strategic Planning Retail Operations Team Leadership Data‑Driven Decision Making Process Optimization Customer Experience

Experience

Head of Retail Operations & Marketing

BBOXX Capital Ltd

2020-07 -

Directed commercial and retail operations across 62 locations, leading a nationwide team of 4,000+ sales agents, regional managers, supervisors and retail staff. Delivered KES 70–100 million in monthly revenue through integrated commercial strategies, retail optimisation and sales performance management. Built and scaled the company's B2B business from inception to 209 active commercial partners, creating a sustainable revenue channel. Expanded operations into five new regional markets, increasing customer reach and strengthening market penetration. Developed integrated sales and marketing strategies that enhanced brand visibility, customer acquisition and cross‑selling.

Languages

Francais

fluent

English

fluent

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Last updated: 1 month ago